Frequently Asked Questions About Virtual Server
General Service Agreement
The responsibility of all kinds of damaging objects published (via Mail, upload, etc.) using Skywebcloud Internet Services services belongs to the customer. Skywebcloud Internet Services has the authority to intervene and close the account in question in such cases.
FraudAll kinds of actions to add/delete or correct any object intended to mislead or deceive people are considered fraudulent and prohibited. It is strictly forbidden to make transactions using the names of individuals and companies, and to commit fraud in this way.
CheatProducts, parts or services purchased and sold fraudulently using Skywebcloud Internet Services services, financial attempts are called "fraud" and necessary "legal actions" are applied.
E-mail / News SpamEmails or news that are used for malicious purposes and that will prevent others from using their e-mail address will cause your account to be closed. Using Spam; Skywebcloud Internet Services will not tolerate any hosting service or server, especially regarding e-mail, news, spam hosted on webhost. Hosting such services is “absolutely” prohibited!
AccessUsing Skywebcloud Internet Services services/name, trying to obtain authorization in other users' accounts, requesting authorization or entering with authorization, causing the loss of information of others in this way is strictly prohibited by Skywebcloud Internet Services. It will be considered a violation of the security policy and will cause your account to be closed.
Violation of brand privacy policiesBy using Skywebcloud Internet Services, it is strictly forbidden to violate the privacy principles of any company/person, to use patents, to use someone's property, to use or publish unauthorized pictures and music by mail etc.
Compilation of personal dataPersonal information that is collected or encouraged to be collected without the knowledge of the individual using Skywebcloud Internet Services is outside the policy of use.
Unsafe BehaviorUsing Skywebcloud Internet Services, the use of software that will affect other people's business and network information processes (DDOS, trojan, virus, etc.) is prohibited. Necessary legal action will be taken against the detected user.
Virus DistributionDistribution of intentionally hosted viruses and software containing viruses that may damage or adversely affect the information hosted by individuals/companies is strictly prohibited! If it is beyond your knowledge, please consider the findings on this subject.
Proprietary softwareUnauthorized or illegal use of proprietary software with usage policies is the reason for your account being suspended.
Site contentsAll sites hosted on Skywebcloud Internet Services servers must comply with the laws of the Republic of Turkey. It is strictly forbidden to contain content contrary to the laws of the Republic of Turkey on Skywebcloud Internet Services servers. Sites with hacking and warez content cannot be hosted on Skywebcloud Internet Services servers. If such sites are detected, Skywebcloud Internet Services reserves the right to suspend the service indefinitely.
Server usageThe customer is fully responsible for the content of all servers provided by Skywebcloud Internet Services. It is strictly forbidden to have IRCD servers and warez files on servers provided by Skywebcloud Internet Services. In case of detection of such systems or files, Skywebcloud Internet Services reserves the right to shut down the server without warning. Spamming on our servers is strictly prohibited. We reserve the right to shut down the servers of our customers who engage in inappropriate, immoral, disrespectful and abnormal behavior towards Skywebcloud Internet Services officials.
Server managementSkywebcloud Internet Services is responsible for hardware and network support in all servers it provides, and the management of the server and the webhosting type software installed on the server belongs to the customer. All Skywebcloud Internet Services customers are deemed to have accepted this usage agreement. Skywebcloud Internet Services reserves the right to close accounts and servers in case of violation of the rules.
RefundsRefunds of accepted products will be returned to the bank account number you will specify via ticket within 15 working days.
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